SET UP SHORTCUTS AND REMINDERS
Tips from the Dream Catcher Sales Staff
- Be sure to put all straps in place BEFORE you start to fill
tub. The easiest way is to actually lock the straps on the tub,
place the tub exactly where you want it, then unlock and fill
the tub. The locks numbers come pre set to 00 from the factory.
You must have the locks on 00 to both open and shut the locks.
If you wish to change the numbers, unlock the lock, look down
inside it. There is a small spot to stick a pin, hold it in
place, and change the numbers to whatever you wish.
- It is easier to get the hoses connected to the tub if you
dampen the connections with water first. If there doesn’t seem
to be enough room to insert the pipe into the blue sleeve from
the tub side, loosen the clamps on the motor side, center the
ends of the tub and motor pipes in the middle of the blue
sleeve. Then tighten all clamps again.
- Do not try to install or remove the filter
until the tub is up to 102o. If it’s already on, that’s fine. If
it’s not on, that’s fine also, as you can install it later when
the water is 102o. You will be able to tell its ok to install,
if you can flex the collar. You may want to let the filter sit
in the warm tub until it softens up.
- As you begin to fill the tub, reach in and smooth the liner,
so there are no creases in the bottom. Any you see on the side
walls are acceptable. You may wish to start with warm (not hot)
water, as it’s more comfortable on your hands. This will also
shorten your initial heat up time.
- Once the tub is full, plug it in, adjust the temperature to
your desired setting. This will start the jets running. You will
not want the air running while the tub is heating.
If it is not off, be sure to rotate it to the off position so
that only the water jets are on. This will ensure the fastest
heat up of the tub.
- Your Air jets should only be on while you are
in the tub. If you hear your tub running a lot, you have
probably left your air jets on. Make it a habit to turn the air
jets off, before you get out of the tub.
- You can assume that the tub will heat approximately 2
degrees per hour, so you can expect anywhere between 12 and 36
hours depending upon initial water temp. If it seems to be
taking significantly longer, see # 6.
- After the tub is full and has started heating, use your
first water test strip (you are adjusting to the “OK for spa”
color range). Follow instructions on individual containers for
your chemicals. Add 4 oz of Relieve or Be Gon to 300 gal. when
filling. We recommend that you adjust your chlorine first.
Unless your PH shows very low, adjust your chlorine and wait for
12 to 24 hours before you adjust the PH, as chlorine will bring
up the PH. Over the time you own your tub, you may often notice
that the PH is just a little low, and that by simply
chlorinating your tub you might bring it right back into the
correct range. If it does not bring it back into the correct
range, go ahead and use the softrise.
- Make sure that any time you are in the tub,
the chlorine test portion of the strip, shows at least some
- Any time you add treatments to the tub,
make sure your water jets are on, so that all water,
including that in the pipes, gets treated and all chemicals
dissolve and do not sit on the floor of the tub.
- Check your hose clamps 24 to 48 hours after initial set up.
The warmth of the tub will sometimes cause a need for additional
- Mail warranty to Softub within 10 days of receipt of tub.
Your Softub Dealer is:
P.O. Box 9361
Wichita, Kansas, 67277
Routine Treatment Sheet
- Softchlor is the primary product used to keep your water
clean and safe for your use. Its purpose is to disinfect and
kill bacteria and other agents that may grow in your water.
You should use this product regularly to ensure a clean and
healthy tub. Your water test strip should ALWAYS show
purple when you get in. The test strip bottle shows
the recommended color, it will be listed under “OK for SPA”.
We like treating the tub after we use it, so the chlorine
odor is not so strong. Since chlorine oxidizes, if you put
in the recommended amount for the amount of water in your
tub, it should be down to a comfortable level the next day
when get in again. If chlorine smell is strong and stripes
are not purple, go by smell and do not add any more
chlorine. You should continue to check your tub with a test
strip daily, until you familiarize yourself, and develop a
routine that brings your water to a comfortable chlorine
level. Treating after getting out of the tub is just a
recommendation, if your tubs chlorine level is not where it
should be when you want to get in it, just add enough to
bring it to the correct level, run the jets, and wait 15
minutes before getting in the tub. Add 4 oz. of Relieve or
Gon when filling your tub.
- If your water gets cloudy, try double dosing with
Chlorine first. This may mean that you have something
growing in your water. Do not get in the tub, until the
chlorine level is back down in the safe area. If the water
is still cloudy, see # 11 below.
- Softrise(PH up), is the product you will use if your PH
drops too low. Softdown(PH down), is the product you will
use if you PH is to high. However, you should always adjust
your Chlorine level before adjusting your PH level, as
chlorine will affect your PH. You may find after
chlorinating, that your PH is just right.
- If you have purchased the large water care kit, you now
have several items that will extend the life of your water.
- Spa Perfect – You can use this product
with lid off and high jets, as often as once a week
using the large cap provided. This product gathers body
oils and helps to break it down to be filtered out.
Combined with the use of the scum sponges this can cut
down on your work cleaning the tub. Use high jets with
the lid off.
- PH lock – Will stabilize your PH,
however you will want to see if you need it before using
it. You may find that your water is stable enough
without it, and you will not need it at all. If you find
yourself adjusting the ph more than once every 2 to 3
weeks, you may want to use the PH lock when you change
- InSPAration – This product, softens
skin, smells nice, and will help reduce chlorine odor.
- Renew – We recommend that you use this
filter cleaner once a month, or after cleaning up
anything that might have been spilled in your tub.
Remove the filter sock, set the filter in the sink,
spray with Renew, and let sit 5 minutes. Rinse very
thoroughly, or you will end up with foam in your tub
when you hit the air jets the next time. If you do end
up with foam, use the next product.
- Foam Away - This product does exactly
what it says. It will instantly knock down any soapsuds
that appear in your tub. Just a light squirt across the
top of the water is all you will need. You will also
find this product helpful, if someone gets in with
clothes that have soapsuds. Any clothes that have been
in a washing machine, (even if on rinse only) will have
suds in them. We recommend a new suit, that you hand
rinse when necessary.
- CalciumUp – Is only used if you have
soft water. It is best if you can avoid using soft
- Swirl Away – You will use this once a
year, with lid off and low jets. We recommend you use
this product more often if you have very hard water and
get a lot of mineral deposits.
- Refresh – This is the product to try
if your water is cloudy or dull and is not cleared up by
chlorine. This is also the product to try, if you have
spilled something in the tub. This product gathers and
brings “stuff ” in the water to the surface in the form
of a scum. Use high jets, lid off, recommend one a
month, use the sponges and/or clean rags, to get rid of
the scum, and get your nice sparkling water back.
- Softub no longer recommends Softshock for their
- NEVER use Armor All on your tub. It’s not good for
the stitching. Use 303 to protect your vinyl.
- The recommended lifespan of the filters is 1 year.
We have found through personal experience, that having a
second filter and switching them out every month so that
they can fully dry out between uses, has extended the
life of the filters by as much as a year.
- Scum sponges do a lot of the work for you. We all
have several of them.